Shipping policy

At Zelvias, we are committed to processing and delivering your orders safely and efficiently.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery time is generally 5–10 business days, depending on your location and the shipping carrier. Delivery times may vary due to holidays, weather, customs, or other circumstances beyond our control.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Delays

Although we work hard to deliver orders on time, unexpected delays may occasionally occur. Zelvias is not responsible for delays caused by shipping carriers, customs, weather, or other circumstances outside our control.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Zelvias is not responsible for packages delayed or lost due to incorrect or incomplete address information provided by the customer.